Using the Ticket List View

The List view displays all of the tickets that you have access to. You can use groups and lookups to narrow the list of records that display.

Your security access determines what functions are available. Contact your administrator for any access rights changes. WebViewer users may not access full functionality.

How Do I?

Open the Ticket List view

Use the Summary View

Use the Lookup to search for records

Open the Ticket Detail view

View a group

Related Topics

Tickets Overview

 

 

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